Reviews

SK

Reviews

One inbox across Google, Instagram, TripAdvisor and Yelp. Loopin AI drafts replies, you approve them.

Total reviews

298

+27 MTD

Average rating

4.8

+0.1last 30 days

Awaiting reply

8

needs response

Positive

75%

+4 ptsvs last month

Flagged

3

owner attention

Response time

6.2h

vs target 8h
G

Google

4.8

127 reviews · +12 MTD

I

Instagram

4.9

84 reviews · +9 MTD · 14.2k followers

T

TripAdvisor

4.7

56 reviews · +4 MTD

Y

Yelp

4.5

31 reviews · +2 MTD

Sentiment trend

Last 30 days · positive (green), neutral (amber), negative (red)

Trending positive

Reviews

  • PS

    Priya Sharma

    3 hours ago
    ·GGoogle

    Absolute go-to for my morning fix. The Yirgacheffe pour-over was citrusy and clean, exactly what I want. Sarah at Marina recognized me on visit two and remembered my order. That's how you build a community.

    Awaiting reply
    1
    Dubai Marina
  • AO

    Aiden O'Connor

    Yesterday
    ·GGoogle

    Decent coffee but my last two orders had a 15+ minute wait at peak hours. Staff were friendly though. Could use one more barista on weekend mornings.

    Flagged
    Awaiting reply
    Dubai Marina
  • YT

    yuki.lifts

    Yesterday
    ·IInstagram

    Latte art workshop was a vibe. Ahmed broke it down beginner-friendly without dumbing it down. Came home and actually pulled a heart 🌿

    Replied
    1
    Dubai Hills Mall
  • JW

    James Williams

    2 days ago
    ·TTripAdvisor

    Stopped in during a layover. Espresso was bright and balanced. Seating is a bit tight at the Business Bay branch but the takeaway experience was fast and friendly.

    Awaiting reply
    Business Bay
  • LH

    Layla Hosseini

    3 days ago
    ·GGoogle

    I bring clients here whenever we have meetings. The room sounds right (not too loud) and the cappuccinos look as good as they taste. Their subscription box is a great gift idea.

    Replied
    Business Bay
  • MC

    Marcus Chen

    4 days ago
    ·GGoogle

    Found this place on my second day in Dubai and it's now a daily stop. Cold brew is silky. They also have oat milk that doesn't taste like a pancake.

    Awaiting reply
    Dubai Marina
  • FA

    fatima.coffeebreak

    5 days ago
    ·IInstagram

    The new Sumatra is exactly the rich, low-acid cup I've been hunting. The ceramic mugs are also genuinely well-made, not the usual branded merch.

    Replied
    1
    Dubai Marina
  • KI

    Karthik I.

    1 week ago
    ·TTripAdvisor

    My oat latte came out lukewarm last Tuesday and the second one I ordered was the same. I'm sure it was a bad shift but I wanted to flag it, the rest of my visits have been great.

    Flagged
    Awaiting reply
    Dubai Hills Mall
  • SR

    Sofia Rodriguez

    1 week ago
    ·YYelp

    Solid coffee, lovely staff. Lost a star because the WiFi was patchy on my visit. Would happily come back.

    Awaiting reply
    Business Bay
  • DO

    Daniel Okafor

    10 days ago
    ·GGoogle

    Asked for a decaf flat white. Got served regular. When I flagged it the barista shrugged. Not coming back.

    Flagged
    Awaiting reply
    Dubai Hills Mall
  • HA

    hassan.brewslab

    2 weeks ago
    ·IInstagram

    Owner's reserve pick was the best cup I've had this year. Sarah ran me through the tasting notes by hand, properly geeky, properly fun.

    Replied
    1
    Dubai Marina
  • MT

    Maya Thompson

    3 weeks ago
    ·YYelp

    I rarely write reviews but this team treats every visit like you're a regular. The cardamom espresso is unique without being a gimmick.

    Awaiting reply
    Dubai Marina
12 of 12
PS

Priya Sharma

Positive
·GGoogle·Dubai Marina·3 hours ago

Absolute go-to for my morning fix. The Yirgacheffe pour-over was citrusy and clean, exactly what I want. Sarah at Marina recognized me on visit two and remembered my order. That's how you build a community.

12 people found this helpful

Customer photos (1)

Pour-over setup

AI-drafted replies

Brand voice tuned

Warm + personal

92%

Hi Priya, this absolutely made our morning. We'll pass it on to the team at Dubai Marina, they take real pride in their craft and you noticed it. Coffee on us next visit, just mention this review at the counter.

Concise + professional

86%

Thanks Priya. We appreciate you taking the time to share this. See you back at Dubai Marina soon.

Your reply

Posting to Google
As Loopin
Avg response time: 6.2h·AI confidence factored from brand voice + sentiment + history